Privacy Policy

Welcome to Private Care Laundry. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Definitions

  • “Website” refers to Private Care Laundry and all related services.
  • “Customer” refers to any user who browses or purchases from the website.
  • “Personal Data” refers to information that identifies you, such as name, phone, email, and address.

2. Data We Collect

  • Account and contact details you provide when registering or placing an order.
  • Order history, pickup/delivery addresses, and payment-related metadata.
  • Device and usage information needed to operate and improve the service.

3. How We Use Your Data

  • To process orders, pickups, deliveries, and customer support requests.
  • To send service updates, receipts, and important account notices.
  • To improve our website, app experience, and operational reliability.

4. Your Rights

  • You may request access to, correction of, or deletion of your personal data where applicable.
  • You may update profile details from the app or by contacting support.
  • Contact us at hello@PCL.com for privacy-related requests.